How do I manage or cancel my Ohrny subscription?

Your Ohrny subscription is billed by Apple or Google, so you cancel or change it in the App Store or Google Play subscription settings, not inside Ohrny.

Cancel on iPhone

1. Open the Settings app on your iPhone.
2. Tap your name at the top, then Subscriptions.
3. Tap Ohrny.
4. Tap Cancel Subscription and confirm.

Cancel on Android

1. Open the Google Play app.
2. Tap your profile picture, then Payments and subscriptions → Subscriptions.
3. Tap Ohrny.
4. Tap Cancel subscription and follow the prompts.

What happens after you cancel

• Your Plus or Platin features stay active until the end of the period you already paid for.
• After that, your account goes back to Free. Your profile, matches and chats stay exactly as they are.
• Settings that need a paid plan, such as hide age, incognito, Travel mode or block contacts, switch off when the period ends.

Good to know

• Cancel at least 24 hours before the end of the current period. Otherwise the store renews the subscription automatically and charges you for the next period.
• Deleting the Ohrny app does not cancel the subscription. Neither does deleting your Ohrny account. Always cancel in the store as described above.
• To switch between Plus and Platin, choose the other plan in Ohrny. The store handles the change and any difference in price.
• Weekly Super Likes and the weekly Boost do not roll over. Cancelling does not refund unused allowances.
• Refunds are handled by Apple or Google, not by Ohrny. See the refunds article for how to ask.
• Ohrny's support team cannot see or change your store billing. If a charge looks wrong, check your subscriptions in the store first.

Related

• /help/refunds-and-store-billing
• /help/plus-vs-platin
• /help/delete-your-account-and-data
• /contact